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On the northwest shore of Mission Bay, the Catamaran Resort Hotel and Spa attracts visitors looking for a bit of R&R. The property is visibly older than other modern luxury accommodations in the San Diego area. However, each of the guest rooms features a plasma TV and an iPod docking station. Still, some guests can't help but remark that the rooms need an upgrade. But the on-site amenities are better received, with travelers praising the Catamaran Spa for its soothing ambiance and its long list of treatments. Recent guests also commend the hotel staff members for their friendly nature and eagerness to help out. And for many, the resort's Sunday Champagne Brunch was a highlight of their visit. The property charges a $34 resort fee, which covers amenities like hotel-wide Wi-Fi access, in-room water and towel service.

• Hotel Class 4.0

Tripadvisor Traveler Rating

U.S. News analyzed more than 35,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

• # 30 in Best San Diego Hotels
• # 12 in Best San Diego Resorts
• # 282 in Best California Hotels
• # 96 in Best California Resorts
• # 1853 in Best USA Hotels
• # 546 in Best USA Resorts
• # 2 in Beach Cities

Similar Hotels Nearby

Heritage Inn San Diego Near SeaWorld

San Diego Mission Bay Resort

Best Western Mission Bay

Critic Reviews

Frommer's

A Polynesian theme prevails throughout the resort, with koi ponds, waterfalls, squawking macaws, nightly torch lightings, lei-making classes, weekly luaus, and Hawaiian music in Moray's Lounge (complete with huge live eel).

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 6939 have reviewed the Catamaran Resort Hotel and Spa , giving it a rating of 4.5 , on a scale of 1-5.

Tripadvisor Travel Rating: 

Guest Rooms

• All rooms have patios or balconies with small tables and two chairs
• Complimentary Wi-Fi access

Standard room size :  329 square feet

• Premium channels
• Workspace/desk
• Bathrobes/slippers
• Shower/tub combo
• Separate shower
• Separate tub
• Wireless internet
• Free internet
• Fee for internet usage
• Guest rooms with patios and balconies
• Adjoining rooms available

Location & Parking

• SeaWorld is about 3 miles south of the hotel; the San Diego Zoo and other downtown attractions are about 10 miles southeast
• Located 8 miles north of San Diego International Airport
• 24-hour valet parking ($29)
• 24-hour self-parking ($25)
• Airport shuttle
• Car service

Within walking distance of :

• Restaurants
• Movie theater
• Train station
• Subway/metro stop
• Grocery store
• The hotel also offers a special Sunday brunch
• Poolside and beach service offered seasonally

Number of restaurants :  2

Cuisine Types :  American

• Fine dining
• Casual dining
• Quick service cafe/coffee shop/marketplace
• Room service
• 24-hour room service
• free breakfast
• Resort has a large, sand beach area on Mission Bay with complimentary lounge chairs
• Wading pool
• Family pool
• Infinity pool
• Whirlpool/hot tub
• Adults-only pool
• Lifeguard on duty
• Poolside service
• Deck chairs or cabanas
• Spa hours are 8 a.m. to 9 p.m.
• Outdoor whirlpool provides views of Mission Bay

Services offered :

• Body Treatments (i.e. scrubs, wraps)
• Salon services
• Outdoor treatment area
• Rollaway beds and cribs can be requested but the hotel stresses they are not guaranteed
• Kids menu available at the hotel's Oceana Coastal Kitchen restaurant
• Free Kids Club
• Fee for Kids Club
• High Chairs
• Fitness center hours are 6:30 a.m. to 9 p.m.
• Open Air Yoga and Paddleboard Yoga are seasonal
• Weight equipment
• Cardio equipment
• Free fitness classes
• Premium fitness classes (with fee)
• 24-hour business center
• A/V services available
• Resort offers room, transportation and admission discounts to groups

Number of meeting rooms :  5

• Business center
• Meeting rooms
• Meeting and event planners available
• Does not accept "aggressive breeds" including pit bulls, rottweilers, cane corsos, or any cross breed
• Pets allowed (with fee)
• Dog walking
• Pet-sitting
• Wedding packages available
• Resort can host weddings for up to 400 attendees for outdoor celebrations (200 max for indoor)

Maximum wedding guest capacity :  400

• Hotel hosts weddings
• Outdoor space for weddings
• Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know .

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.

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• Reviews of Catamaran Resort Hotel and Spa

Reviews of Catamaran Resort Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3999 Mission Boulevard, Mission Bay, San Diego, CA 92109, United States of America

#168 of 236 hotels in San Diego

Review Score

Based on 237 hotel reviews

Score breakdown

Cleanliness

Value for money

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Showing 1 - 25

Reviewed: August 25, 2024

• • Leisure trip
• • Solo traveler
• • Resort King
• • Stayed 6 nights
• • Submitted from a mobile device

The location was perfect. I was a solo female traveling & I was 100% comfortable at any hour of the day! The staff is beyond polite & accommodating. Food at every spot in the resort is quality if you don't wanna venture. But the bartenders- they're exceptional! Again solo female going in late for that last cocktail and they were personable and all around service focused. The Bayfront king suite rooms are the way to go, the view is exceptional and stunning. Tower room/ resort views are tricky. If you get Bayfront view you are good if not and you get partial ocean/ city view rooms, it's an entire vibe change! It's just the way the property is laid out. Property is well kept with a Polynesian vibe. Cannot wait to come back.

Stayed in August 2024

Reviewed: August 22, 2024

• • Family with young children
• • Resort Queens

Staff was very attentive. I called ahead with a special request and upon my arrival everything was ready. Also, anything I requested during my visit was promptly taken care of.

Reviewed: August 19, 2024

• • Couple
• • Stayed 4 nights

Not a good value for the price. Room badly outdated.

Great location. Good amenities. Good food.

Reviewed: August 15, 2024

• • Resort Studio Queens

The property is dated and the tower is in need of renovation. The restaurant failed a health inspection a few days before our arrival so bad that the kitchen was ordered closed so we couldn’t stomach eating there after they reopened

The location was perfect being next to mission beach, mission bay and public beach

Reviewed: August 8, 2024

• • Poolside Queens

Room was in the parking lot

Luau and items leading up, dancing / lei making.

Reviewed: July 31, 2024

• • Garden View Queens
• • Stayed 5 nights

No shuttle bus

Great location. Lots of restaurants near by. Next to the beach. Good poolside bar

Stayed in July 2024

Reviewed: July 29, 2024

• • Stayed 3 nights

A bit worn down

Great location and neighbourhood

Reviewed: July 27, 2024

kiddie pool I wish there was one

Reviewed: July 24, 2024

• • Business trip
• • Group
• • King Room with Sea View
• • Stayed 1 night

we stayed in the high rise 590 the area is very dirty need upgraded, doors do not work properly main slider closet also flooring is bad

Reviewed: July 21, 2024

Location to beach and dinning was great and added bonus of the bay on the back of the property.

Stayed in June 2024

Reviewed: June 15, 2024

Slow to refresh our room.

Room excellent. Hotel location excellent. Facilities very good.

Reviewed: April 14, 2024

The shower pressure was poor The cost of the parking The rooms were dated and would benefit from freshening up.

The size of the room. The staff were very helpful.

Stayed in April 2024

Reviewed: April 8, 2024

The rooms were a tad out dated but clean.

The grounds were beautiful and the location was perfect. It sides on the bay side which would be great for parents with little kids. For our teens, the ocean side was a simple 5-7 minute walk.

Stayed in March 2024

Reviewed: March 26, 2024

Check in not till 4 and check out at 10 that was not worth the money!

Landscape was beautiful. Pool area beautiful. Entertainment was good.

Reviewed: March 24, 2024

Loved the resort but felt a little outdated or at least our room/ room location was.

Loved the on-site cute coffee ship ❤️

Stayed in February 2024

Reviewed: March 17, 2024

Room was overlooking a parking lot and could hear cars coming and going. Over priced room, could have paid a lot less elsewhere for same accommodations and would have been quieter. Told them it was our anniversary and still end up next to an elevator….

Grounds were beautiful, lush greenery with ponds and koi. Nice gift shop. Yummy cinnamon buns at the coffee shop. Oceania Restaurant was good. Loved the outside fire pits.

Reviewed: December 30, 2023

Not all the rooms advertised as having a full kitchen actually have a kitchen that includes a stove. I booked a studio in which the description listed a full kitchen with full size appliances and we had a small refrigerator and microwave a full size sink but no stove. Please update your descriptions so that customers can make better and more informed decisions.

The grounds are beautiful.

Stayed in December 2023

Reviewed: October 11, 2023

• • Stayed 7 nights

The room I booked on the website was different then what they showed in their records. They help fix it so that I got the correct room

Location and amenities

Stayed in October 2023

Reviewed: October 6, 2023

I didn’t like the fact you had to pay a certain amount for each bit of clothing for laundry and dry cleaning.

The facilities and the location

Stayed in September 2023

Reviewed: September 16, 2023

• • Garden View King
• • Stayed 2 nights

The room smelled very musty. No service at the pool.

Reviewed: September 15, 2023

Restaurant was overpriced with mediocre food.

The gardens and beach are what make this place special.

Reviewed: September 7, 2023

Prices at the spa too high

Reviewed: August 29, 2023

• • Bay View Studio Queens

The decor is dated. There were only 2 ice machines in the building and one outside the building.

I liked the location. My room had a view of the bay a partially the ocean. I loved the floor plan and furnishing arrangements. I loved the resorts proximity to restaurants facing the ocean. More economical pricing for souveniers and food. PLUSE, they all were walking distance.

Stayed in August 2023

Reviewed: August 17, 2023

Additional Rest Rooms closer to the Beach. We had to walk far to use the bathroom is we were not in our room. Ladies room at pool was locked most of the time.

I am a Hawaii Resident, so I felt at Home at the Catamaran Hotel. Grounds are well kept, lots to see and take pictures of. Our room was in the tower and had all that you'd need to have a great stay.

Stayed in July 2023

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Discover the Catamaran Resort Hotel  A San Diego Beachfront Resort

Welcome to the Catamaran Resort Hotel and Spa, a tropical hideaway in San Diego’s Pacific Beach community. Our Polynesian-themed resort, only 8 miles from San Diego International Airport, offers casual elegance with palm trees, lush vegetation, tiki torches, koi ponds, waterfalls, and exotic birds that like to strike up conversations with guests. With Mission Bay as our backyard and the Pacific Ocean across the street, there's no better choice among Pacific Beach San Diego hotels.

Whether you enjoy sunbathing at the beach, relaxing by the pool, rejuvenating in The Catamaran Spa’s hot tub that overlooks the bay, paddle boarding, or cruising up and down the boardwalk on a bike, we have something for everyone. When you’re ready to venture out into America’s Finest City, you are just 3 miles from SeaWorld San Diego, 12 miles from the world-famous San Diego Zoo, and 28 miles from LEGOLAND California.

Our family-owned hotel has made the difficult decision to temporarily close, in accordance with [ORDER] and [GUIDANCE]. While we are incredibly disappointed that it has come to this, the safety and well-being of our guests, employees, and community remain our top priority. We hope to reopen as soon as possible.

For existing reservations between DAY, MONTH DATE and DAY, MONTH DATE, guests will automatically receive a full refund. For reservations made through our travel partners, please contact them directly for their company’s policies. For group guests, please contact the organizer of the event.  Should you have any questions regarding reservations, please call (858) 488-1081 .

From our family to yours, we wish you the utmost health and safety during this uncertain time. We will all get through this together, and we look forward to welcoming you in the not too distant future.

Settle into your welcoming accommodations with postcard views of either Mission Bay, the Pacific Ocean, or lush tropical gardens.

Discover unique room packages and the best deals of the season.

A San Diego summer tradition on the shores of Mission Bay

When You Book Direct with Us.

Your Ultimate San Diego Adventure Awaits

Be spoiled with endless activity options both on-property as well as in the surrounding Pacific Beach neighborhood. Relax at the resort with a waterfront meal and renewing spa treatment, or check out the exciting nearby attractions. From an on-site spa to award-winning California cuisine and a vibrant beachside community, enjoy the luxury you want and perks you expect from this top-rated beachfront hotel in San Diego.

Savor award-winning California cuisine paired with gorgeous bay views.

Explore the charming beachside community and best local attractions.

Unwind and focus on your health at San Diego's only beachfront spa.

A Spectacular Setting for Every Occasion

Make it your best event yet with an unbeatable Pacific Beach location. Experience the best of both worlds at our renowned San Diego beach resort with beautiful indoor and outdoor spaces that accommodate groups and occasions of all sizes. Plan your corporate meeting, dream wedding, or any social event at the Catamaran’s beautiful and versatile venues.

An unforgettable location for your convention or group meeting.

Romance is in the air at The Knot’s Best of Weddings winner.

All special occasions deserve a memorable setting to match.

When You Book Direct on CatamaranResort.com

PREFERRED RATES

Save big on your next San Diego vacation and receive the lowest room rates when you book direct.

CUSTOMIZE YOUR EXPERIENCE

Tailor your getaway with in-room amenity deliveries, discounted attraction tickets, and more.

EXCLUSIVE OFFERS

Join the email list to receive information about flash sales, room packages, and special event announcements.

Catamaran Resort Hotel and Spa vs Paradise Point Resort & Spa

Both properties are highly recommended by those who travel for a living. Overall, Catamaran Resort Hotel and Spa is the choice of most writers compared to Paradise Point Resort & Spa. Catamaran Resort Hotel and Spa comes in at #18 in San Diego with recommendations from 10 reviewers such as Gayot, Star Service and The Telegraph.

• Free Internet
• Room Service
• Laundry Service

• Pet Friendly

Reserve your room while it’s still available.

• Best rate guaranteed
• Free cancellation available

The Catamaran Spa

Updated 3 months ago

Services Offered

Verified by Business

Reflexology massage

Deep tissue massage

Swedish massage

Review Highlights

“ Totally worth it to book a facial or massage and just spend the day in the gym, hot tub, steam and sauna room. ” in 46 reviews

“ Their body scrub under vichy shower treatment is lovely, however not recommended if you want peace and quiet. ” in 8 reviews

“ We dressed in a comfy robe and slippers made our way to the whirlpool since we were about 30 min early. ” in 12 reviews

Location & Hours

Suggest an edit

Located in:

Catamaran Resort Hotel and Spa

3999 Mission Blvd

San Diego, CA 92109

Pacific Beach Dr & Wavecrest Ct

Amenities and More

3 More Attributes

About the Business

Located on the shores of sparkling Mission Bay and surrounded by lush tropical gardens, the award-winning Catamaran Spa is San Diego's only beachfront spa. Featuring marine and botanical-based products, the treatments are designed with your wellness in mind. Build your day of relaxation with a selection of Mission Bay spa services including massages, facials, body treatments and nail care options. Enjoy spa amenities including an outdoor pool and whirlpool, beach lounge chairs, an open-air fitness center and seasonal outdoor yoga classes. …

Ask the Community

Ask a question

Can hotel guests pay to use the vicinities without having a service done?

Do you need to be a guest at the Hotel To use the spa?

Hi, thank you for your inquiry. No you do not need to be a guest to use Spa services. Please go to our website to book an appointment (https://www.catamaranresort.com/spa-services). We also offer our local residents a spa membership. Information… more

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• 2 star rating Could’ve been better
• 3 star rating OK
• 4 star rating Good
• 5 star rating Great

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Overall rating

161 reviews

The best Best massages(thank you Mario!) lovely staff, great amenities We are from here and always a fun treat to spend a day at the catamaran spa

Business owner information

Business Manager

Apr 4, 2024

Dear Kayla, thank you for visiting The Catamaran Spa. Your positive comments are greatly appreciated. We're pleased you enjoyed your massage and look forward to your return soon.

Enjoyed a couples massage via a gift which was great! Lockers are very clean, filled with amenities, and I appreciated the access to the sauna, steam rooms, rest area with tea. There is an automatic service fee (gratuity of 20%) so keep that in mind as you are paying. The massage therapist was very friendly and attentive to what I wanted to focus on for my massage.

Outside (by the restaurant)

Jun 13, 2024

Dear Anna, thank you for visiting The Catamaran Spa and providing this wonderful feedback. We're pleased you enjoyed your massage and our amenities and hope to welcome you back soon.

Tucked away from the busy beach town is this hidden gem of a spa. They allow you to use the fitness area and have a jacuzzi that is mainly for spa guests. The jacuzzi spa is in an enclosed area with these beach front views. Staff is super friendly and accommodating. When calling booking an appointment, they answered phone promptly and friendly. I Booked a scrub and massage and felt so relaxed that day. It was the perfect end to the trip.

Outside spa

View from spa jacuzzi

Mar 28, 2024

Dear Emily, we are delighted that you enjoyed our spa amenities, and friendly team, and that booking an appointment was pleasant. Please join us again soon for another relaxing day at our bayside sanctuary.

Beware that you are automatically charged a service fee (gratuity of 20%). They don't tell you that when booking. I always tip well, but I'm annoyed that it's mandatory. Maybe i would have tipped more, but now I won't. Just change your pricing then because you didn't even ask if the service was good. Amenities are nice. Service is lackluster. Went here for a pedicure and was still waiting for the massage I paid extra for, but never got and then was charged a service fee. Also went for a facial and the lady is extremely rude if you don't have perfect skin. Save your money and go elsewhere. I love the location, though.

Omg I wish I could afford to come here all the time. This was the best spa experience I've ever had. The place is so clean and the amenities include a sauna, steam room, and vitamin c infused shower just in the locker room. They also have this relaxation room that is amazing. I just wish they had more things to eat in the relaxation room other than old apples and bananas. My partner and I got the couples massage and an hour went by incredibly quick. Amazing! I can't wait to come back again

Jun 21, 2023

Dear Rose, thank you for taking the time to share your experience of your most recent visit to the Catamaran Resort Hotel and Spa. The serene waters of Mission Bay provide the perfect backdrop for our spa's relaxing services. We're thrilled to hear that you enjoyed your couples' massage and we look forward to welcoming you back next time.

Overall gripe: 50 minute massage was closer to a 30-35 minute massage Visited The Catamaran Spa on our anniversary for a couple's massage. Read on for the Pros and Cons: PROS: ~Overall, well appointed -- full on resort type spa. ~Relaxation lounge featuring tea and flavored water, dim lights, loungers and relaxing music. ~Nice decor with Buddha statues, mosaic tile, warm browns and creams. ~His and her locker rooms with respective sauna and steam rooms (i.e. not co-ed), 3 spacious showers with double privacy curtains, ample towels, robe in locker, key pad locker, spa slippers available, private changing rooms with mirror/hooks/curtain, complimentary toiletries available for use like deodorant, hairbrushes, hairspray, mouthwash, lotion, shampoo, conditioner, shower gel, etc. Hairdryers, restrooms, cold wash clothes, water in locker room. ~Generally clean, spa attendant is regularly sweeping for used towels, etc. ~When you pay for a treatment, you are able to use the outdoor spa hot tub (small), the steam room, sauna, relaxation room and resort pool and hot tub. ~ You're given 6 hours parking validation. If you use the resort pool (for which you need a wristband) you get given what is essentially a room key card which enabled us to exit the parking lot without a charge. ~Massage technicians were caring and friendly. ~Spa was nice and quiet the day we attended -- I practically had the locker room to myself most of the time. ~Nice gift shop off reception. ~The resort is attractive with a tropical feel. There are parrots on display (at certain times), a couple of restaurants featuring large fish tanks, a beach, a walking path and water activity rentals available. ~Rhe resort pool a few minutes walk from the spa featured live music, pool towels and food/beverage. CONS: ~We paid for a 50 minute massage, but the massage felt rushed and by my watch it was actually closer to a 30 or 35 minute massage. We paid around $400 for the two of us -- I honestly felt ripped off. I mentioned it to the front desk on the way out, but they just sloughed it off. For this reason, I would not recommend it. The actual massage was average. ~Front desk staff were not that personable. When we arrived they basically shoved a clipboard under our noses to sign the waiver and didn't say much. ~The female spa attendant that guided me around the spa was aloof, not warm and friendly. She neglected to tell me spa slippers were available. ~A bit of 'coming and going' by staff in the relaxation lounge. You could also hear hair dryers and the rumble of a tumble dryer. ~ Sauna and steam room are not co-ed, so you're sat there by yourself wishing you could be with your honey. ~I was not able to make a couples massage appointment on-line, I had to call. ~The relaxation room, massage oil, steam/sauna could have done with a bit of aromatherapy scent. The massage oil smelled like Canola. ~The spa is looking slightly tired in places. ~The outdoor spa hot tub fits about 4 people and is in a cramped corner of a patio overlooking the grass, lots of people walking by. ~If you visit the resort pool, be prepared for it to be crowded with lots of families. (Summer anyway). An overall 'okay' experience, marred by a massage that felt rushed and was definitely not as long as the 50 minutes advertised.

See all photos from V W. for The Catamaran Spa

I was excited to use a gift certificate but was disappointed with the service & atmosphere and wouldn't recommend it. The spa itself is small & dated. My "50 minute" $204 massage with Shannon was only about 35 minutes long, I suppose the $34 mandatory tip leaves no incentive to give clients what they actually pay for. The facial by Lily was terrible as she is untrained and does not know how to do a facial massage, which is why she doesn't do it unless requested. She has no idea how to perform a professional facial. At $170 & $34 mandatory tip, $204 was ludicrous.

Jan 8, 2024

Dear Jacqueline, thank you for taking the time to write about your very disappointing experience. We strive to ensure our guests enjoy their time at the Spa and we apologize that we did not accomplish that during your visit. We have shared your comments with our management team for consideration and we hope to have the chance to welcome you back for an improved visit.

The Catamaran Spa is divine, a true gem. I visited pre-covid for a birthday treat myself spa day. The moment I stepped into the spa I knew I was in for a treat. The sound of the outside world is immediately paused. The lighting is dimmed and you are walked to the women's locker. There a robe and crispy white slippers await for you. The massage itself was great. However, I truly enjoyed waiting in the darker, quiet room, with light music prior to getting my massage. If you cant unplug there "Houston we have a problem!" After the massage you have access to their pool and their jacuzzi which faces the bay. All in all a great way for women to treat themselves!

Feb 7, 2022

Thank you for your 5-star review of the Catamaran Spa, Michelle. We are delighted that you had a refreshing and relaxing spa experience. Happy birthday; we look forward to welcoming you back to luxuriate at our one-of-a-kind, serene, San Diego spa on the beach.

I was really looking for a zen, peaceful, quiet, tranquil spa experience - and unfortunately, that was not my experience at the Catamaran Spa. All of the staff I interacted with at the hotel and the spa were very nice and helpful. The facilities are clean, although in my opinion the women's locker room was a little narrow and cramped. I didn't feel there was much space to spread out and relax. You can get a pass to the hotel pool and the front desk staff also let me sit on the recliners on the front lawn facing the beach which was nice. Plenty of chairs at the hotel pool and towels are provided - could be fun with a group of friends. The private whirlpool is a nice addition, but it's a very small space with ~5 chairs - stiff wooden recliners that were not comfortable. I was really looking forward to the Relaxation Lounge - and I think it's a nice space (dimmed lighting, soft music, tea/water provided), but most of the time I was in there, other women were chatting loudly and it really took away from the experience for me. The room I got for my massage was so disappointing. I heard another woman complaining about it in the relaxation lounge... and of course, I end up in that room, ha! It felt like an abandoned office or something - it was very odd. Cavernous/echo-y feeling and there was a huge tub next to the massage table making loud whirring noises during the whole massage. It feels like they could have put a little more effort into the decor/ambiance to make it a more welcoming space. Maybe the other massage rooms are nicer. When I left my massage, my masseuse said she'd be waiting for me to lead me back to the relaxation lounge but she was nowhere to be found. I was majorly bummed as this was a much-anticipated self-care day for myself and I was looking forward to it after all the great reviews, but I won't be back.

May 20, 2022

Dear Ms. Jacobs, thank you for your recent visit to the spa. We appreciate your positive comments about the Spa's cleanliness, the facilities, and friendly staff. We are, however, sorry to hear that you did not have the tranquil experience you were hoping for. We shared your review with our manager who informed us that she will be contacting you directly in order to address your concerns. We hope you will give us another chance to make a favorable impression.

Had a really negative experience at the spa, but it was all related to one employee. Overall the staff at the hotel and spa are very friendly. The General Manager made the situation right. The spa is nice but the massages were definitely not worth the price.

Sep 9, 2022

Dear Shawn, the Catamaran Resort Hotel and Spa is grateful for your continued patronage over the years. Our service and hospitality are our greatest strengths and we are deeply disappointed by your unfortunate experience with the staff and the miscommunication about our holiday hours. This is not indicative of the quality of experience we aim to provide for our guests. We have shared your feedback with our team to improve in these areas, and we are pleased to hear that our GM spoke with you personally about your concerns. Please accept our apologies, and we hope to have the chance to welcome you back again in the future for a more positive experience.

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